PLACING ORDERS

If you have any questions or need assistance placing an order, please give us a call at 866-405-4000. Hours of operations 8:00 AM – 4:30 PM PDT

WE OFFER CUSTOMER CONTROLLED AUTOSHIP:

On the order page check Subscribe and select/scroll how often you would like to receive your order.

ATTENTION DISCLAIMER:
INTERNATIONAL CUSTOMERS

Regulatory bodies and customs agents in countries outside the U.S. are restricting imports of dietary supplements. We cannot distribute our product in many foreign countries without a license from government regulators. It is difficult to arrange for direct distributors in foreign countries due to restrictive regulations.

Due to the Covid-19 Pandemic, import policies are rapidly changing and many countries are imposing even more restrictions, we are unable to ship to these countries.

Please be aware that Longevinex has no control over delivery of the product once it leaves our shipping department.

Shipping, Taxes, and Import fees: International customers are responsible for all Shipping Costs, Taxes, Customs fees.

If your order is returned to Longevinex due to: A banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order only not the shipping charge.

Address or Other Customer Error: If a package is returned to Longevinex due to an address error or any other error made by the customer, the customer will be responsible for any shipping fees incurred. A refund will be issued for merchandise only not the shipping charge.

Customer Refusal: If a customer refuses a package because of additional fees or for any other reason, Longevinex will issue a refund for merchandise only not the shipping charge, upon receipt of the returned package.

Lost Packages: Lost packages must be reported to Longevinex within 30 days from the date of purchase.

Longevinex Privacy Policy

We will not share any information about you with any other organization at any time. Ever. You may change any of your personal information in your account with us online at any time. Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Longevinex is not responsible for the actions of third parties. Longevinex fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. By shopping with Longevinex, you agree to be bound by these conditions, and the conditions set forth on our Returns/Refunds page. Please check back frequently to see any updates or changes to our Privacy Policy. We keep your personal information private and secure. When you make a purchase from our site, you provide your name, credit card information, address, and a phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system.